You can return a part bought on fourhomeliving.com within 30 days of delivery. Email info@bellwether-pacific.com with the email address used at checkout and the part you are returning, and we will reply with return instructions and a return address.
Returned parts should be unused and in the original packaging. Parts that were installed, damaged after delivery, or returned without prior contact may not be accepted.
The customer pays return shipping, except when the part arrived defective or we sent the wrong part. In those cases we cover return shipping and send a replacement or a full refund, your choice.
Refunds go back to the original payment method within 5 business days after we receive the return. The $4.99 shipping charge is refunded only when the return is due to our error or a defective part. Your bank may take a few more days to post the refund.
Most returns happen because the part does not match the valve. Before you order, use the fit check on each part page, or email info@bellwether-pacific.com with a photo of your old part and we will help you confirm it.
Parts bought on Amazon.com are returned through your Amazon account under Amazon's return policy.